Terms and conditions

Terms and Conditions

These Terms and Conditions govern your use of the online gaming services provided by Mafia Casino. By registering, making a deposit, playing games, or otherwise using the site, you accept and agree to be bound by these Terms. If you do not agree with any part of these Terms, do not register or use the services.

1. Legal Status – License Number

1.1 Mafia Casino operates under a master e-gaming sublicense issued in Curaçao. The licence number used for public reference follows a standard format commonly seen in the industry (for example, 8048/JAZ) and is displayed in casino communications and on the site where required by law or regulation.

1. Legal Status – Issuing Authority

1.2 The casino's operations and games are authorised under a Curaçao eGaming licence and overseen by the Government of Curaçao and the designated master licence holder responsible for supervisory compliance and technical standards.

1. Legal Status – Jurisdiction

1.3 The jurisdiction for the operation of remote gambling services is Curaçao. Regulatory oversight, compliance obligations, and the primary legal framework applicable to our licence are governed by Curaçao law, subject to the rights of players under local consumer protection laws where applicable.

1. Legal Status – Allowed to Operate in Canada

1.4 Mafia Casino accepts players from most Canadian provinces and territories and operates in Canadian dollars (C$) where offered. Acceptance of Canadian players is subject to local provincial rules and any applicable restrictions. The casino will not accept players from provinces or territories where participation is prohibited by local authorities or where local law conflicts with operation under the licence.

2. Registration and Login – Step-by-Step Process

2.1 To create an account you must:

• Access the Mafia Casino desktop or mobile site and select "Sign Up".

• Provide a valid email address and create a secure password.

• Select CAD (C$) as your account currency where available.

• Supply accurate personal details including full name, date of birth, address, and phone number.

• Accept these Terms and the Privacy Policy.

• Verify your email address via the activation link sent to the address you supplied.

2.2 After initial activation, you may be required to enable additional security features, including two-factor authentication, and to submit identity verification documents prior to making withdrawals.

2. Registration and Login – Is KYC/ID Verification Required

2.3 KYC and identity verification are mandatory before the first withdrawal and may be required earlier for security or regulatory reasons. Required documents typically include a government-issued photo ID, proof of address, and, when applicable, payment method verification documents.

2. Registration and Login – Time to Activate Account

2.4 Email activation is normally immediate once you click the verification link. Full KYC verification is typically processed within 24 to 48 hours during normal business days, subject to volume and completeness of submitted documentation. Complex cases may take longer.

2. Registration and Login – Terms of Registration

2.5 Registration is limited to persons who meet the legal gambling age applicable in their place of residence and who are located in jurisdictions where participation is permitted. Only one account is permitted per person, household, or billing instrument unless otherwise approved in writing. Registrants must provide accurate and complete information and must update the account promptly if any details change. Accounts may be suspended or closed for breach of these Terms.

3. Games & Software – Top Games

3.1 The platform offers a range of popular slot and live dealer titles commonly available from third-party providers. Representative games include well-known slots and live titles recognised in the industry. Game availability may vary by jurisdiction and may change over time.

3. Games & Software – Software Providers

3.2 Games are supplied by independent software providers. The casino may feature leading studios that hold their own certifications and test results. Provider availability is subject to change and may vary by game category.

3. Games & Software – Total Game Count

3.3 The game catalogue typically comprises a multi-thousand-title offering across slots, table games, jackpots, and live dealer tables. The total number of titles is indicative and may change as new games are added or removed.

3. Games & Software – Game Categories

3.4 Game categories include, but are not limited to:

• Video slots

• Classic slots

• Megaways

• Progressive jackpots

• Blackjack

• Roulette

• Baccarat

• Poker variants

• Crash and instant-win games

• Live casino tables and shows

Not all categories or games may be available in all jurisdictions.

4. Bonuses & Promotions – Welcome Bonus (Amount, % Match, Free Spins)

4.1 Promotional offers, including any welcome package, are subject to specific promotional terms published at the time of the offer. Typical welcome offers may include deposit match bonuses and free spins. Exact amounts, match percentages, and free spin quantities are set out in the relevant promotional terms.

4. Bonuses & Promotions – Welcome Offers Specific to Canada

4.2 Offers targeted to Canadian players may be displayed in CAD (C$) and structured as a sequence of deposit bonuses or free spins. Such offers are available only where permitted by local law and where the player meets the eligibility criteria stated in the promotional terms.

4. Bonuses & Promotions – Process of Activation for Welcome Bonus

4.3 To accept a welcome bonus you must opt in where required, enter any specified promo code, and make a minimum qualifying deposit using an eligible payment method. Bonus funds and free spins are applied in accordance with the stated promotional mechanics.

4. Bonuses & Promotions – Wagering Requirements

4.4 Bonuses and free spin winnings are normally subject to wagering requirements. The wagering rate and eligible games are specified in each bonus offer. Slots customarily contribute at a higher percentage to wagering than table or live games. Wagering requirements must be completed within the time limits set out in the promotional terms.

4. Bonuses & Promotions – Time Limits

4.5 Promotional funds and free spins expire in accordance with the expiry periods stated in the promotional terms. Common expiry periods range from 7 to 14 days for wagering completion and 24 hours for individual free spin validity, unless otherwise stated.

4. Bonuses & Promotions – Recurring Promotions

4.6 Ongoing promotions such as reload bonuses, tournaments, and cashback offers may be made available from time to time. Each promotion is governed by its own terms and may be subject to eligibility restrictions and time limits.

4. Bonuses & Promotions – Cashback Offers

4.7 Cashback offers, when available, may be paid as real cash or bonus balance and are subject to the terms of the cashback promotion, including the calculation method, qualifying period, and any wagering requirements that apply to bonus-based cashback.

4. Bonuses & Promotions – Reload Bonuses

4.8 Reload bonuses and similar recurring deposit offers are subject to minimum deposit amounts, promo codes where required, and the applicable wagering, time, and game restrictions set out in the offer terms.

4. Bonuses & Promotions – Free Spins Bonuses

4.9 Free spin promotions assign a fixed number of spins on designated games at a stated spin value. Winnings from free spins are subject to the wagering requirements and maximum cashout caps specified in the promotion.

4. Bonuses & Promotions – General Bonus Terms and Conditions

4.10 General bonus rules include restrictions such as one bonus per household, maximum bet limits while wagering bonus funds, excluded games, and anti-abuse provisions. The casino reserves the right to void offers or withhold winnings where abuse, fraud, or breach of the promotional terms is suspected.

5. VIP/Loyalty – VIP Tiers and Rewards

5.1 A tiered VIP or loyalty programme may be available. Benefits per tier typically include enhanced cashback, priority support, faster withdrawals, and exclusive promotions. Specific tier names, thresholds, and rewards are described in the loyalty programme terms.

5. VIP/Loyalty – How to Qualify

5.2 Qualification for VIP tiers is generally based on wagering volume and points accumulation. Advancement and retention criteria are determined by the casino and may be reviewed periodically.

5. VIP/Loyalty – Loyalty Program Description

5.3 Loyalty programmes commonly operate on a comp-points basis, awarding points for real-money wagering. Points may be redeemed for bonus credits, cash, or other rewards as specified in the programme rules.

5. VIP/Loyalty – Loyalty Program Rules

5.4 Loyalty points are non-transferable and subject to expiry for inactivity as set out in the programme rules. Abuse of the loyalty scheme or breaches of these Terms may result in forfeiture of points or VIP status.